EDC Maintenance Technician - Technical Support Specialist in Purwakarta

Prima Vista Solutions is seeking a skilled EDC Maintenance Technician to join our team in Purwakarta, Jawa Barat. In this contract role, you will play a critical part in ensuring the smooth operation of Electronic Data Capture (EDC) systems, which are essential for our retail clients. Your daily tasks will involve diagnosing and resolving technical issues, performing regular maintenance, and providing top-notch support to our clients. This is a fantastic opportunity to work with cutting-edge technology and contribute to the success of our retail partners.

With a strong focus on customer satisfaction and technical excellence, Prima Vista Solutions offers a dynamic and rewarding work environment. We are committed to providing our employees with the tools and support they need to thrive. Join us and be part of a team that values innovation, integrity, and excellence.

As an EDC Maintenance Technician, you will work closely with our retail clients to ensure their EDC systems are always up and running. You will perform regular maintenance checks, troubleshoot technical issues, and provide training and support to our clients' staff. This role requires a combination of technical skills and excellent customer service abilities, making it a perfect fit for someone who enjoys problem-solving and working with people.

📋 Tanggung Jawab Pekerjaan

• Perform regular maintenance and diagnostics on EDC systems.
• Troubleshoot and resolve technical issues promptly.
• Provide training and support to retail clients on the use and maintenance of EDC systems.
• Install and configure EDC systems at retail locations.
• Monitor system performance and ensure compliance with technical specifications.
• Collaborate with the sales and support teams to ensure client satisfaction.
• Document all maintenance activities and technical issues.
• Stay updated with the latest developments in EDC technology.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in EDC maintenance and technical support.
• Proficient in using EDC maintenance tools and software, such as Verifone, Ingenico, or PAX.
• Strong knowledge of EDC systems, including hardware and software components.
• Certification in EDC maintenance or related technical fields is a plus.
• Excellent problem-solving and technical skills.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Familiarity with retail operations and processes.

🛠️ Keahlian

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