Lead Front Desk Receptionist

Silver Royal Indonesia · 📍 Denpasar, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 14.000.000 – Rp 18.000.000 per month

Silver Royal Indonesia is seeking a highly skilled and professional Lead Front Desk Receptionist to join our team in Denpasar, Bali. This role is crucial in ensuring smooth operations and exceptional guest experiences. As the Lead, you will oversee daily front desk activities and manage a team of receptionists.

We offer a competitive salary package, a comprehensive benefits program, and a dynamic work environment. If you are passionate about hospitality and have a strong leadership background, we invite you to apply.

Join us and be part of a team that values excellence and guest satisfaction.

📋 Tanggung Jawab Pekerjaan

Oversee and manage daily front desk operations,Handle guest check-ins and check-outs efficiently,Manage guest reservations and room assignments,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations,Provide exceptional customer service and resolve guest complaints,Maintain accurate records of guest information and transactions,Lead and mentor a team of receptionists,Ensure compliance with hotel policies and procedures

🎓 Kualifikasi & Syarat

Bachelor's degree in Hospitality Management, Tourism, or a related field,Minimum of 3 years of experience in front desk receptionist roles, with at least 1 year in a leadership position,Strong leadership and team management skills,Excellent communication and interpersonal skills,Proficiency in English and Bahasa Indonesia,Familiarity with hotel management software and systems,Ability to work under pressure and meet tight deadlines,Strong problem-solving and decision-making skills

🛠️ Keahlian

LeadershipTeam ManagementCustomer ServiceCommunicationMultilingual ProficiencySoftware ProficiencyProblem-SolvingTime Management
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